LOOT AND LEARN

Visual Teaching and Process Continuity

This project was creating internal documentation to train warehouse workers on different aspects of their job. I attempted to make the documentation fun and visual for easy absorption.

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BEDBUGS

Created to teach how to identify bedbugs on second hand furniture.

QUANTITY VS NUMBER OF PIECES

For inventory purposes, we had to differentiate between quantity and number of pieces. This info graphic explains

ITEMS WE DON'T ACCEPT

A comprehensive list from the curation team of items Move Loot didn't accept for consignment.

SCAN IT!

This was created to remind warehouse workers to scan items at certain points in the pipeline.

1400 TONS

For Move Loot's 2nd birthday, I created an infographic to show exactly how much 1400 tons of furniture is, which is the amount they diverted from landfills.

HUB & SPOKE

This explained Move Loot's furniture shipping process.

CUSTOMER SERVICE BASICS

A helpful do's and don't's of customer service.